The Crestwood Associates Company Blog

Read about our latest insights and the latest Microsoft innovations


Changes to Form 941 for Dynamics GP

Posted by Donna Krizik on August 18, 2013

Just a Quick Update for You on Some Tax Update Changes. Microsoft released some tax updates in March -- and if you missed them, here are the notable changes and where to apply them in Dynamics GP. If you have any questions about these changes, just give us a call…

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Management Reporter: Amounts in Report Viewer Aren’t Correct or Are Doubling

Posted by Donna Krizik on August 18, 2013

We recently received a question from a client who indicated that Management Reporter did not appear to be calculating correctly. They specifically questioned two rows that showed amounts in the Report Viewer and they were certain that no transactions had been processed for the GL accounts that made up the…

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How to Save Time with Macros in Dynamics GP

Posted by Donna Krizik on August 13, 2013

Do you find yourself spending a lot of time creating master records in GP and selecting the same information each time? If so, creating a GP macro may save you valuable time!  An example of GP information repeatedly entered each time a new master record is created is the…

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Management Reporter: Reports Stuck in Queue

Posted by Donna Krizik on August 13, 2013

If you’ve ever had the frustrating experience of having MR reports stuck in the queue, keep reading! There are several reasons why this might happen and a few different methods you can use to correct the issue. Stop and Start MR Services If you are using Management Reporter 2012, stopping…

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Dynamics GP 2013 Crashes Every Time You Open a Navigation List

Posted by Donna Krizik on August 12, 2013

In GP 2013, the area page navigation lists automatically load a Fact Box showing Business Analyzer information. After an upgrade to GP 2013, one of our clients ran into an issue where GP 2013 crashed every time they tried to open a Navigation List. We discovered that this is caused because the Business…

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Need Dynamics GP Installation Support?

Posted by Donna Krizik on August 2, 2013

Speed up the support process and save a few dollars while you are at it. If you are having troubling installing Dynamics GP, here are a few helpful pieces of information to have handy before you call or email the support desk. Not only will this speed up the time…

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How to Tell Which FRx Reports Have Recently Been Run

Posted by Donna Krizik on July 26, 2013

Are you upgrading to Management Reporter and trying to clean up your FRx report library? We have clients that are looking at upgrading to MR 2012, and have come to us with the question, "Is there a utility or a way to determine which reports have been used in the last…

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Changing Logos in Dynamics GP 2013 Word Templates

Posted by Sean Casey, MCTS on July 25, 2013

Have you ever tried to change a logo in GP Word Templates and the logo would not update? Well, we have definitely had this issue come across our support desk.  Let’s take a look at what should happen when updating a logo: 1. Normally you would update…

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GP Integration error: Integration Cannot Be Run

Posted by Donna Krizik on July 24, 2013

Source queries and/or Relationships are incomplete. If you are running into this error, there is good news! It's often pretty simple to troubleshoot. Situation: You were able to run an integration last week. It suddenly stopped working today. You get the message below when you try to run…

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Microsoft Dynamics GP 2013 Service Pack 2 Features

Posted by Donna Krizik on July 19, 2013

Wondering what will be included in GP 2013 Service Pack 2? Take a quick preview of the features! GP 2013 SP2 Core Software Enhancements: Web Client releases for the Project Series, Manufacturing Series, and Field Service Series. ISV Extensibility  for Web Client – Enables customers and 3rd party solutions that build forms…

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