The Crestwood Associates Company Blog

Read about our latest insights and the latest Microsoft innovations


Disappearing Quick Links in Microsoft Dynamics GP

Posted by Misty Galbreth, Support Analyst on July 20, 2017

Have you ever logged into Microsoft Dynamics GP and noticed you were missing your Quick Links on the Homepage?  Maybe you even tried to add them back in, only to discover that the items you added did not ‘stick’.  If this describes your situation, I have…

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Missing Management Reporter Report Options

Posted by Misty Galbreth, Support Analyst on July 19, 2017

Setting Your Default Company in Management Reporter (MR) The first time you login into Management Reporter Designer as a new user, or the first time you login after an upgrade, you may notice that you are missing all of your report options on the left hand side.  You might…

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Missing the Messages.CSV in Dynamics SL

Posted by Jen Bieker on July 18, 2017

A customer called me last week and had received the following error about a messages.csv file missing from the associated folder in Microsoft Dynamics SL. “Unable to locate the message file c:\Program Files (x86)\Microsoft Dynamics\SL\Applications\MESSAGES.CVS”    The Fix: The messages…

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Management Reporter Headers in Excel

Posted by Misty Galbreth, Support Analyst on July 17, 2017

Have you ever noticed that when you download Management Reporter (MR) reports into Excel, the headers don’t show up at all in the Normal View, or the headers only show up in the Page Layout View?  If the Page Layout View in Excel is not to your…

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Reconcile to GL Routine in Microsoft Dynamics GP

Posted by Misty Galbreth, Support Analyst on July 16, 2017

There is a very powerful tool in Microsoft Dynamics GP that can greatly reduce the time it takes you to find errors between your Trial Balances in your subledgers (Purchasing, Receivables, Inventory, Bank Reconciliation) and your General Ledger (GL).  This tool is called the Reconcile to GL routine and…

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Limited Users in Microsoft Dynamics GP

Posted by Misty Galbreth, Support Analyst on July 15, 2017

We get a lot of questions from Microsoft Dynamics GP Administrators on the User Type field when creating new users.  The most common question is, “What’s a Limited type user”? What is a Limited User? Limited user licenses are 80% less expensive than Full users, but…

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Quick Fix for Dynamics GP "End Point Not Listening" Errors

Posted by Kraig Kumlin, Sr. Support Analyst on July 14, 2017

A client recently encountered an issue where the eConnect integration he was using out of SQL stopped working.  He received the following error despite of several attempts to repair: “There was no endpoint listening at net.pipe://localhost/Microsoft/Dynamics/GP/eConnect/EntityOperations that could accept the message.…

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How to Change the Integration Manager Default Database File Path

Posted by Kraig Kumlin, Sr. Support Analyst on July 13, 2017

Frequently, our Support Team at Crestwood gets calls where a new Integration Manager (IM) user can only see a “sample” of the integrations they are expecting to see.  They don’t see all or the correct integrations that have been created and are used in production. …

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Dynamics SL - Employee Maintenance Comment Field

Posted by Gary Korby on July 12, 2017

When you upgrade to Microsoft Dynamics SL 2015, you will notice a Comment field in the Employee Maintenance window.  Why?   This field is used for audit tracking purposes.  It turns into a required field whenever the Pay Info and Deductions tabs are updated for an employee. Here…

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Change Your Debit/Credit SmartList Default Display Order in Dynamics GP

Posted by Misty Galbreth, Support Analyst on July 11, 2017

One of my personal frustrations when I started working with SmartLists in  Microsoft Dynamics GP, was the fact that on every report using debits and credits, they were ‘backwards’ from how I was used to seeing them.  In my mind, debits always came first and credits…

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