Showing archived posts for: October 2017


Using High Def 4K Monitors in Remote Dynamics GP Hosted Systems

Posted by Georgia Stewart on October 27, 2017

If you have one of the newer 4K monitors, have you run into issues with super small font size?  I recently ran into this with a client who was using a newer Ultra 4K monitor when accessing Microsoft Dynamics GP (newer supported versions) through a remote Desktop Environment. Problem: …

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How to Use GP Workflows with Gmail

Posted by Brandon Richards, Implementation Manager on October 27, 2017

While working with a client recently, I experienced issues getting Workflow Emails to send using a Google / Gmail account.  In fact, I couldn’t even get the test email to go through, even though I entered all the necessary account and SMTP information on the Workflow Setup window…

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How to Recover Lost Dynamics GP Home Page Features using SQL

Posted by Georgia Stewart on October 26, 2017

Recently, a client contacted me because her home page features in Dynamics GP 2013 R2 had disappeared.  This had happened once before, and she was able to re-add the features in the “Customize this page” window – but this time, that didn’t work.  In spite…

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Errors in the Connection Section on Dynamics GP Home Page

Posted by Georgia Stewart on October 25, 2017

Recently, some of our clients using Microsoft Dynamics GP have indicated they are receiving errors in the Connect section on the Dynamics GP Home Page.   The Connect section of the Dynamics GP home page is a live connection to a Microsoft website to provide information about upcoming releases and…

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Acumatica – Pivot Tables & Drill Down Together

Posted by John Gabrys on October 24, 2017

Do you use one of the more recent Acumatica 6.x versions? Do you export your Acumatica data into Excel so that you can use pivot tables?  Have you found you can’t drill into the underlying transactions? If so, you need to try out pivot tables inside Acumatica!…

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Speed Up your SQL Queries with These Tips & Tricks

Posted by Brad Trevaskis on October 20, 2017

The Crestwood Development staff had a recent team sharing session.  One of the things they went over were some great tips and tricks for SQL that we thought you might enjoy too. Index-Friendly Operators If you have indexes in your databases, using index-friendly operators can speed up searching. …

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Dynamics 365 CRM & Outlook Error after Installing October 2017 Microsoft Outlook Security Update

Posted by Brenda Senger on October 20, 2017

Recently, we experienced this issue internally at Crestwood.  When employees installed the recent, October 2017 Microsoft Outlook Security Update, it broke the Microsoft Dynamics 365 or CRM Outlook Client.  Problem: After installing the recent Outlook Security Update, when you attempt to get to your CRM information via Outlook it remains…

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Quick Tip: Using Dunning Letters in Dynamics SL AR Collections Manager Module

Posted by Christine Jacob, Client Account Manager on October 19, 2017

Do you have Crestwood’s add-on module, AR Collections Manager for Dynamics SL?  If not, you should see what you’re missing!  Stop searching for information and start using it with our automation collections tool. AR Collections Manager module for Dynamics SL tip: Use the Dunning…

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New Changes in Acumatica Snapshot Management

Posted by Mike Aichinger on October 19, 2017

Acumatica recently release some changes when it comes to taking snapshots of your system.  At a quick glance, you now need to have everyone out of the system prior to taking a snapshot.  Here are the details:   If you have further questions or are experiencing issues, send…

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Dynamics SL: How to Adjust the GL without Effecting the Cash Manager Cash Account Balance

Posted by Gary Korby on October 19, 2017

Many times, we get calls from clients where their Microsoft Dynamics SL Cash Manager Cash Account balance is correct but the General Ledger (GL) is off.  Here’s the simple way to fix the GL without effecting the Cash Manager cash account balance. Example: In our Dynamics SL…

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