GP Support


Dynamics GP 2015 R2: Doc Attach Error

Posted by Jen Bieker on August 4, 2015

A Save Operation on table 'coAttachMSTR' has created a duplicate key Issue: In Dynamics GP 2015 R2, it has been reported that all users, other than the sa login user, are having 2 issues with the document attach feature. Users cannot attach documents – Here is the error message you receive.   "…

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Dynamics GP Upgrades - Missing Optional Modules

Posted by Ben Borger on July 7, 2015

When upgrading Dynamics GP, especially when you are going up multiple versions, it’s not uncommon to hear a customer missed some of their optional products.  For example, Fixed Assets, Safe Pay, Manufacturing, etc.  The reason is, these types of modules could be installed on any workstation,…

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Dynamics GP 2010 Customers Take Note

Posted by Donna Krizik on May 26, 2015

Microsoft “mainstream” support for Dynamics GP 2010 is ending on 10/13/2015 which means that after that point, you will not receive tax or year-end updates. So, If you are running Payroll in Dynamics GP 2010, you need to upgrade to a supported version ASAP, to be able to get the necessary…

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Error after Dynamics GP 2013 Restore

Posted by Donna Krizik on May 7, 2015

We recently ran into an issue when creating a TEST company in Dynamics GP. When we tried to restore it from LIVE for a client, this error message appeared: "The selected company is not configured as a company of the current Microsoft Dynamics GP system database. You must resolve the…

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Steps to Perform a One-time Back Up Using Dynamics GP

Posted by Sean Casey, MCTS on April 22, 2015

In order to perform this operation, you will need to be logged on as “sa” or “dynsa” as well as being logged on to the SQL server. Log on to GP and select Microsoft Dynamics GP > Maintenance > Backup.   This will open the following…

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A Better Way to Test and Learn – Using a Dynamics GP Test Company

Posted by Jen Bieker on February 16, 2015

This month, Crestwood held a great webinar on Dynamics GP System Administration.  One of the hot topics people were talking about was creating a test company in their system. Generally, I think of a test company as that sample Fabrikam data, but we learned how to create a test…

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Management Reporter – Cumulative Update (CU) 10 Now Available

Posted by Jen Bieker on October 22, 2014

Microsoft has released an update for Management Reporter.  Included in the update are some new and improved features and some bug fixes. New and Improved Features: • Total formulas are exported to Microsoft Excel • You can choose how headers and footers and exported to Microsoft Excel • Account…

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Using Dynamics GP in Spanish and French

Posted by Donna Krizik on August 28, 2014

Would you like to give your Dynamics GP users access in French Canadian or Spanish even though you run your system in English? The GP 2013 Starter Pack allows you to take advantage of this exceptional benefit.  If you take a look in CustomerSource,  under “License Keys”…

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Dynamics GP SmartList - Help with Decimal Places

Posted by Donna Krizik on July 1, 2014

Why is it when you export data from a Dynamics GP SmartList to Excel, the columns are always populated with 5 decimal places?  It used to work fine, but now it seems like the formatting is lost during the export.   Well, this feature was changed in Dynamics GP 2013…

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Using Prepayments in Dynamics GP 2013

Posted by Georgia Stewart on April 2, 2014

Here's a quick 'how-to' on using prepayments in Microsoft Dynamics GP 2013. The Purchase Order Processing Setup window has a setting to allow prepayments and to assign a default prepayment posting account. You can also set up a Prepayment Password that will be required whenever a prepayment is entered on a…

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