GP Support


Reconciling Inventory in Dynamics GP

Posted by Donna Krizik on August 19, 2013

Cut the Time it Takes to Reconcile in Half! If you have ever sat in front of progress bars waiting for a Dynamics GP process to run, you will love this.  Typically, when you run Reconcile Inventory Items, you will have quite some time to wait since the entire…

Read More

Changes to Form 941 for Dynamics GP

Posted by Donna Krizik on August 18, 2013

Just a Quick Update for You on Some Tax Update Changes. Microsoft released some tax updates in March -- and if you missed them, here are the notable changes and where to apply them in Dynamics GP. If you have any questions about these changes, just give us a call…

Read More

Management Reporter: Amounts in Report Viewer Aren’t Correct or Are Doubling

Posted by Donna Krizik on August 18, 2013

We recently received a question from a client who indicated that Management Reporter did not appear to be calculating correctly. They specifically questioned two rows that showed amounts in the Report Viewer and they were certain that no transactions had been processed for the GL accounts that made up the…

Read More

Dynamics GP 2013 Crashes Every Time You Open a Navigation List

Posted by Donna Krizik on August 12, 2013

In GP 2013, the area page navigation lists automatically load a Fact Box showing Business Analyzer information. After an upgrade to GP 2013, one of our clients ran into an issue where GP 2013 crashed every time they tried to open a Navigation List. We discovered that this is caused because the Business…

Read More

How to Tell Which FRx Reports Have Recently Been Run

Posted by Donna Krizik on July 26, 2013

Are you upgrading to Management Reporter and trying to clean up your FRx report library? We have clients that are looking at upgrading to MR 2012, and have come to us with the question, "Is there a utility or a way to determine which reports have been used in the last…

Read More

Changing Logos in Dynamics GP 2013 Word Templates

Posted by Sean Casey, MCTS on July 25, 2013

Have you ever tried to change a logo in GP Word Templates and the logo would not update? Well, we have definitely had this issue come across our support desk.  Let’s take a look at what should happen when updating a logo: 1. Normally you would update…

Read More

Dynamics GP Error: data dictionary is missing or corrupt

Posted by Donna Krizik on April 26, 2013

If you’ve recently installed Microsoft Dynamics GP on a new workstation, or if you’ve recently installed a service pack or hotfix, you may have come across a common issue: the reports dictionary became corrupt. Signs the reports dictionary is corrupt: GP crashes when you try to print a…

Read More