Microsoft Dynamics CRM

Microsoft Dynamics CRM Off-Shore Development

Posted by Donna Krizik on January 31, 2013

The demand and availability of high quality and low cost software development resources for the development of all kinds of software has forced the movement of many larger software development projects overseas. Crestwood has lately been involved with several Microsoft Dynamics CRM offshore development projects. Our experience has been that…

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Top 3 Benefits of Microsoft Dynamics CRM and SalesFUSION Integration

Posted by Donna Krizik on January 30, 2013

To enhance the usefulness of Crestwood Associates’ Microsoft Dynamics CRM system, we deployed SalesFUSION – an integrated marketing automation system. After using the integrated SalesFUSION application over the last year, these are the three significant areas where we have seen benefits: Email tracking and results Web visitor tracking Landing pages and…

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Gartner Survey Compares CRM and ERP Software Expenditures and Finds CRM Gaining

Posted by Donna Krizik on July 10, 2012

If you are wondering whether you should deploy your CRM or ERP system onsite or in the cloud, you are not alone. A recent press release from from Gartner Inc captures the true magnitude of the expense that CRM and ERP systems can run for companies. The release indicates that…

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Can You Trust the Microsoft Data Center for Microsoft Dynamics CRM Online in the Cloud?

Posted by Donna Krizik on September 12, 2011

If there is any complaint one can level against cloud computing, it is that you must trust your most precious business operations and data to a service provider who may or may not have the infrastructure to keep it all running. Perhaps the term “cloud” does not help…

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Why Associations Need Microsoft Dynamics CRM to Manage Their Members

Posted by Donna Krizik on December 22, 2010

Most associations do not have “customers”, so do they need Customer Relationship Management? Crestwood Associates and Microsoft Dynamics CRM believe they do. Microsoft had an accelerator (add-on to Microsoft Dynamics CRM) built to specifically help associations; it’s called Event Management.   Because of Chicago’s central…

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Microsoft Dynamics CRM: Sell Your Product Out Of The Box

Posted by Donna Krizik on November 17, 2010

While we know Microsoft Dynamics CRM/xRM offers incredible flexibility to enable it to be modified to fit basically any application or industry. Here is a question: What industry could be seen as the best fit for Dynamics CRM right out of the box? Based on the functionality included within…

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Expanding B2B E-mail Marketing with Microsoft Dynamics CRM

Posted by Donna Krizik on October 1, 2010

How many tools do you use to automate your e-mail marketing, create custom landing pages, generate leads, provide web analytics, and analyze leads? Now does it integrate to Microsoft Dynamics CRM? SalesFUSION 360 has a toolkit of products that makes all of these tasks easy and for a reasonable monthly fee. …

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12 Questions Every CRM Buyer Should Be Prepared to Answer In the First Meeting With a Microsoft Partner

Posted by Donna Krizik on September 16, 2010

you are considering purchasing a CRM software system, such as Microsoft Dynamics CRM, one of the first questions YOU will ask of your software partner is: How much does CRM software cost? But in order to give you that info, the Dynamics CRM software expert will need to ask several…

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