Microsoft Dynamics CRM


Microsoft Acquires FieldOne, Field Service Management Solutions for Dynamics Products

Posted by Jen Bieker on July 19, 2015

Here at Crestwood Associates, we are always brining you the best products to make your Dynamics solutions better.  For years now, we’ve partnered with FieldOne, the global leader for integrated Dynamics field service management solutions.  On July 16, 2015, Microsoft announced they have reached an agreement to acquire…

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Partner Showcase: Scribe

Posted by Donna Krizik on July 7, 2015

Data Integration for Business Scribe provides solutions that easily bring customer data anywhere it’s needed. Whether you need data importing capabilities or integration between systems; such as, Dynamics CRM and GP, Scribe has the right tool for you. Dynamics CRM  Integrating and connecting your CRM and business…

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What’s coming in CRM Online 2015?

Posted by Donna Krizik on July 2, 2015

Have you been paying attention to all the e-mails Microsoft sends about your software? If you’re like me, we all bypass a few here.  But there is one you should pay particular attention to, the CRM Online 2015 update emails. Why? Because even if you have used CRM…

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7 Signs You Need Microsoft Dynamics CRM

Posted by Jen Bieker on June 23, 2015

Customer Relationship Management isn’t an option anymore for businesses.  No matter what tools we use to manage our customers, it a critical piece of your business.  Small businesses generally start with using Excel spreadsheets or writing down information about customers and sales.  However, as your…

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So Long Microsoft Lync, Hello Skype for Business

Posted by Jen Bieker on April 23, 2015

Microsoft announced their latest addition to the Microsoft Office 365 family, Skype for Business, which will replace Lync in an automatic rolling update. Skype for Business is ideal for scheduling and running online meetings. Attendees can join from their computers, tablets, or phones. You can use video to connect and get…

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A Dynamics CRM Puzzle Solved

Posted by Jen Bieker on April 22, 2015

Upgrading Dynamics CRM 4.0 to Dynamics CRM 2015 Online Working as a Dynamics CRM consultant can bring you many challenges.  Recently, we had a great puzzle to solve - how to upgrade a client from Dynamics CRM 4.0 On-Premise to Dynamics CRM 2015 Online.   Pieces of the puzzle: Even though this…

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Is Moving Dynamics CRM to the Cloud Right for You? Key Considerations to Help you Decide

Posted by Jen Bieker on April 22, 2015

We’ve been doing Dynamics CRM consulting and implementations since 1998; and from our years of experience, we’ve learned the up-front issues to look at when deciding to move to the Cloud.  Clients often come to us when their project goes awry half-way through, because something was…

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Microsoft Convergence 2015 Recap –Dynamics CRM Administration

Posted by Jen Bieker on April 22, 2015

We are always excited to share the new features and improvements in Dynamics CRM, but usually it’s always about the end user items, or things we can see and use.  However, there are some behind the scenes improvements worth talking about.  The Microsoft Dynamics CRM infrastructure…

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Microsoft Dynamics CRM Online 2015 Update 1 "Carina"

Posted by Jen Bieker on April 15, 2015

March 2015, Atlanta, GA – At Microsoft Convergence, it was announced that the next new update of Dynamics CRM is right around the corner and will be released sometime over the next month. Many people are commenting that this is more than just an update, with such huge improvements, it&rsquo…

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New Enhancements for Dynamics CRM & Dynamics Marketing

Posted by Donna Krizik on February 27, 2015

With Dynamics CRM 2015 and the recent update to Dynamics Marketing there are a ton of enhancements across sales, marketing and customer service. Microsoft’s mission is to reinvent productivity so that businesses can earn more and deliver great customer experiences. They are doing this through focusing on increased collaboration…

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