Support


Receivings Line Items SmartList Not Displaying Data

Posted by admin on July 20, 2015

Select T1.DECPLQTY, count(*) from (select * from svReceivingLine with (NOLOCK)) T1 group by T1.DECPLQTY From the desk of Crestwood Support: We had a client report an issue with their Receivings Line Items SmartList in GP 2013. It was not showing any data. Then a second client sent us a similar…

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Windows 10 Is Almost Here

Posted by Donna Krizik on June 16, 2015

Back in 2014, Microsoft mentioned Windows 10 at a glance at Build Convention (2014). Now we have word that it will have general availability on July 29, 2015. There is also word that you can get a free upgrade and reserve it ahead of time. This is all true. But who is eligible for this…

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Steps to Perform a One-time Back Up Using Dynamics GP

Posted by Sean Casey, MCTS on April 22, 2015

In order to perform this operation, you will need to be logged on as “sa” or “dynsa” as well as being logged on to the SQL server. Log on to GP and select Microsoft Dynamics GP > Maintenance > Backup.   This will open the following…

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January 2015 Dynamics GP Hotfix Issue

Posted by Jen Bieker on March 20, 2015

There is an issue in the January Hotfix for Microsoft Dynamics GP that is causing SmartList Builder issues when used in the Web Client. Because of the issues in the hotfix, the Table Finder feature in SmartList Builder cannot load and it causes GP in general to fail loading. If…

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SmartList Builder Web Client Issue with January Hotfixes

Posted by Jen Bieker on March 18, 2015

The Crestwood Support Files – SmartList Builder Web Client Issue There is an issue in the January Hotfix for Microsoft Dynamics GP that is causing SmartList Builder issues when used in the Web Client. Because of the issues in the hotfix, the Table Finder feature in SmartList Builder cannot load…

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MR 2012 Upgrade Timeout Error Fix

Posted by Ben Borger on November 24, 2014

Fixes from the desk of Crestwood Consulting:   While upgrading a customer to Management Reporter 2012, Cumulative Update (CU) 10, we ran into a problem – the conversion kept getting errors and not completing! Looking closer at the error message, it was a SQL timeout error – here’s the actual…

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Dynamics GP Printer Selection

Posted by Jen Bieker on October 29, 2014

Crestwood Associates Dynamics GP Consultant Tip of the Day: Customer Problem:  Help!  Every time I try and print a Word Template from Dynamics GP, I select the printer I want in GP, but the report does not go to the printer I selected.  No matter what I…

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Management Reporter – Cumulative Update (CU) 10 Now Available

Posted by Jen Bieker on October 22, 2014

Microsoft has released an update for Management Reporter.  Included in the update are some new and improved features and some bug fixes. New and Improved Features: • Total formulas are exported to Microsoft Excel • You can choose how headers and footers and exported to Microsoft Excel • Account…

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Where are my Dynamics CRM 2013 Volume License Keys?

Posted by Jen Bieker on July 10, 2014

Here’s a recent scenario from the Crestwood CRM Support Team.  We thought we should share in case you are having the same issue.  We got a call from a customer: “I am a Microsoft Volume License customer and I bought Dynamics CRM 2013 but when I…

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Dynamics GP SmartList - Help with Decimal Places

Posted by Donna Krizik on July 1, 2014

Why is it when you export data from a Dynamics GP SmartList to Excel, the columns are always populated with 5 decimal places?  It used to work fine, but now it seems like the formatting is lost during the export.   Well, this feature was changed in Dynamics GP 2013…

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