Support


2017 Mid-Year Sales Tax Changes

Posted by Jen Bieker on August 7, 2017

Repost from Avalara Dealing with change is standard operating procedure for many companies: employees leave and are hired; new products are introduced and old ones phased out; there are booms, and there are busts. On top of all that, companies need to account for sales and use tax changes. Significant…

Read More

4 Signs Your Growing Business Needs to Rethink Sales Tax

Posted by Jen Bieker on July 21, 2017

What’s new with your business? If it’s any of the below, then congratulations are undoubtedly in order. And, while we certainly don’t want to put a damper on the wrap party for your latest launch, we do want to pipe in with a quick…

Read More

Keeping Windows 10 Workstation Drives Mapped

Posted by Tiffany Bennett, Senior Consultant on July 21, 2017

Windows 10 can be tricky when installing Dynamics on workstations.  We have run into an annoying issue where the drive won’t stay mapped to a network.  Whether you map the drive using the Net Use command or in File Explorer, as soon as you open File Explorer…

Read More

Disappearing Quick Links in Microsoft Dynamics GP

Posted by Misty Galbreth, Support Analyst on July 20, 2017

Have you ever logged into Microsoft Dynamics GP and noticed you were missing your Quick Links on the Homepage?  Maybe you even tried to add them back in, only to discover that the items you added did not ‘stick’.  If this describes your situation, I have…

Read More

Missing Management Reporter Report Options

Posted by Misty Galbreth, Support Analyst on July 19, 2017

Setting Your Default Company in Management Reporter (MR) The first time you login into Management Reporter Designer as a new user, or the first time you login after an upgrade, you may notice that you are missing all of your report options on the left hand side.  You might…

Read More

Missing the Messages.CSV in Dynamics SL

Posted by Jen Bieker on July 18, 2017

A customer called me last week and had received the following error about a messages.csv file missing from the associated folder in Microsoft Dynamics SL. “Unable to locate the message file c:\Program Files (x86)\Microsoft Dynamics\SL\Applications\MESSAGES.CVS”    The Fix: The messages…

Read More

Management Reporter Headers in Excel

Posted by Misty Galbreth, Support Analyst on July 17, 2017

Have you ever noticed that when you download Management Reporter (MR) reports into Excel, the headers don’t show up at all in the Normal View, or the headers only show up in the Page Layout View?  If the Page Layout View in Excel is not to your…

Read More

Reconcile to GL Routine in Microsoft Dynamics GP

Posted by Misty Galbreth, Support Analyst on July 16, 2017

There is a very powerful tool in Microsoft Dynamics GP that can greatly reduce the time it takes you to find errors between your Trial Balances in your subledgers (Purchasing, Receivables, Inventory, Bank Reconciliation) and your General Ledger (GL).  This tool is called the Reconcile to GL routine and…

Read More

Limited Users in Microsoft Dynamics GP

Posted by Misty Galbreth, Support Analyst on July 15, 2017

We get a lot of questions from Microsoft Dynamics GP Administrators on the User Type field when creating new users.  The most common question is, “What’s a Limited type user”? What is a Limited User? Limited user licenses are 80% less expensive than Full users, but…

Read More

Quick Fix for Dynamics GP "End Point Not Listening" Errors

Posted by Kraig Kumlin, Sr. Support Analyst on July 14, 2017

A client recently encountered an issue where the eConnect integration he was using out of SQL stopped working.  He received the following error despite of several attempts to repair: “There was no endpoint listening at net.pipe://localhost/Microsoft/Dynamics/GP/eConnect/EntityOperations that could accept the message.…

Read More