Does CRM 2011 or 2013 work with Internet Explorer 11?

Posted by Donna Krizik on December 6, 2013


Sometimes when Microsoft Internet Explorer gets updated, some of the systems that connect with it, like Microsoft Dynamics CRM, suddenly don’t work.

This is the case with Internet Explorer 11 (IE11) is no exception.  If you are running Microsoft Dynamics CRM 2011 or Microsoft Dynamics CRM 2013, IE11 is NOT supported. (Microsoft’s way of saying it doesn’t play nice with other programs just yet.

Never fear, there is a workaround.

We have found that most of these errors are solved by simply changing your Compatibility View Settings in IE 11. Here’s how:

Launch Internet Explorer, and on the Menu bar, click on Tools > Compatibility View Settings >

And then add your CRM URL in the Add This Website box:

And voila! All of your CRM/IE 11 problems will be resolved.  Still have questions? Just give us a call or drop us an email and we can help.  847-394-8820 ext 7, support@crestwood.com.


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