Good News for Dynamics CRM Online Clients Transitioning to Dynamics 365

Posted by Donna Krizik on December 30, 2016

Microsoft announced on December 22, 2016 that they will allow existing CRM Online customers to auto-renew in to their existing CRM Online subscriptions until February 1, 2017. 

Why is this a big deal?

It gives you a full year of lead time so you aren’t forced to transition with little notice.

Do I Have to Wait?

No! This announcement doesn’t mean you can’t transition now. You are free to transition to Dynamics 365 any time you like.  This offer just gives you a little breathing room.

How will I Know?

Microsoft has been and will continue to send out upgrade/transition notices via email.  Details on how to transition have been posted here as well: 

Microsoft will also call the primary contact on your CRM Online account to discuss the renewal, as they have always done.

More information will be coming soon, including a Transition Calculator to help you understand the impact of transitioning.

I Have CRM On-Premise. Does This Affect Me?

Microsoft is committed to making updates to the Dynamics CRM on-premises product.  You have opportunities to move to Dynamics 365, if, and when you are ready, at discounted rates. Those rates assume you are current on your maintenance plan. If you are not current, now is a great time to re-enroll or renew.

Does CRM On-Premise have the same Functionality as Dynamics 365?

With the release of CRM On-Premises – in the future referred to as Dynamics 365 (On-Premises), Microsoft will be moving to a structure with distinct Apps along with a Team Members license that grants access to the entire Dynamics 365 App Suite.

Since Microsoft’s strategy is cloud first, the on-premise version will have some limitations compared to the cloud. Here are some key points:

  • The concept of the “plan” exists only in the Cloud. The plan is what Microsoft calls the bundle of all the apps available. On-premises customers who wish to work across multiple apps will need to either purchase the Dynamics 365 Plan, leverage Dual Use Rights, or to purchase multiple CALs to receive that level of access.
  • There is no on-premises version of Microsoft PowerApps to incorporate into this licensing.
  • There are no tiered pricing levels for on premises.
  • On premises will have some functionality differences vs. the SaaS service as some features only operate in the cloud.
  • Team members offer for on-premises only will not be as rich as online. It will have read access only to Sales or Customer Service (on-premises) data, but will not include read or any other access to ERP systems, and therefore nor will the Sales or Customer Service CALs.

We know this isn’t simple, and many of you will have questions. Register here for our upcoming webinar to walk through the options and benefits of Dynamics 365 for your organization.

If you have any questions or need further information please contact Crestwood Marketing at

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