Dynamics GP Support: Missing Data Dictionary

Posted by Donna Krizik on September 16, 2013

Having trouble starting Microsoft Dynamics GP or printing reports? Are you getting a message that your data dictionary is missing?

If so, we have the solution for you. It’s important to correct this error in order for Microsoft Dynamics GP to function. Think of asking someone to find your office, but not telling them where you work.  If GP doesn’t know where the data dictionary is, it can’t find the information it needs to operate.
This problem typically occurs for two reasons:

1) The Dynamics.set file is pointing to the REPORTS.DIC file incorrectly, or;
2) The Dynamics.set file is corrupt.

Fortunately, there are resolutions for both possibilities. How do you know which issue is causing your error?  Well, you don’t.  So you should first check to make sure that the Dynamics.set file is pointing to the right path; if you determine that it is correct then you know you are dealing with a corrupt dictionary and can move on to resolution #2!  

Resolution 1:  Dynamics.set file pointing to the REPORTS.DIC file incorrectly, follow these steps:

1. On the Tools menu, click Setup, click System, and then click Edit Launch File. Click the Microsoft Dynamics GP product, and then make sure that the path of the REPORTS.DIC file is correct.

Note: The path may be pointing to a nonexistent folder. If this is true, change the path, and then restart Microsoft Dynamics GP.  You can also access the dynamics.set file by going to the Microsoft Dynamic folder.

To locate the dynamics.set file, you would navigate to the path C:\Program Files (x86)\Microsoft Dynamics\GP2010 for 64 bit machine.  For a 32 bit machine, the path would be C:\Program Files\Microsoft Dynamics\GP2010. If you are trying to edit the launch file through GP, you would need to have the system password. The dynamics.set file can then be opened with Notepad and you can update the path for the reports.dic and save it.

Resolution #2:  To resolve a corrupted Dynamics.set file, follow these steps:

To resolve this problem, copy the Dynamics.set file from another computer that is working fine. To do this, follow these steps:

1.) Locate the Dynamics.set file in the GP Folder on the affected machine.  Rename this current Dynamics.set file to something new so that when you copy the NEW file over, you know which is which.
2.) Copy the Dynamics.set file from another computer that contains the same modules and that is currently working without errors.

Note: If the location of the Microsoft Dynamics GP installation folder is different between each computer, you will have to change the paths to the dictionary files in the new Dynamics.set file.

These resolutions apply to:
• Microsoft Dynamics GP 2010
• Microsoft Dynamics GP 10.0
• Microsoft Dynamics GP 9.0
• Microsoft Business Solutions–Great Plains 8.0
• System Manager

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Contributions by:  Sean Casey, Crestwood Associates 

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