Dynamics SL 2015 CU1 Installation Error & Fix

Posted by Samantha Miller, Senior Consultant on September 2, 2016


When installing Microsoft Dynamics SL 2015 CU1 on Windows 8 or higher you may encounter the following error when installing the application; thus, causing the installation to fail.  The error appears when launching Dynamics SL 2015 CU1 client from a workstation. 

“SL 2015 Unable to locate the message file \:servername\share\applications\messages.csv”

Directions to Fix

Follow the steps below to correct the installation.

Please advise these steps include modifying the registry settings, please take caution in making any changes to a workstation registry.

  1. Open search, type REGEDIT
  2. Drill down to the following location: 
    HKEY_LOCAL_MACHINE\Software\WOW6432Node\Microsoft\DynamicsSL
  3. Click DynamicsSL, on the right side of the screen you will see INSTALLDIR and ParentDirectory.
  4. Right click INSTALLDIR and click Modify.
  5. In the text area change the UNC path to the mapped drive path and click OK.
  6. Right click ParentDirectory and click Modify.
  7. In the text area change the UNC path to the mapped drive path and click OK.
  8. Next, browse to the location:
    HKEY_LOCAL_MACHINE\Software\WOW6432Node\Solomon\SolomonIV Tools for Visual Basic
  9. On the right side of the screen you should see ParentDirectory.
  10. Right click ParentDirectory and click Modify.
  11. In the text area change the UNC path to the mapped drive path and click OK.
  12. Exit from the REGEDIT screen.
  13. Locate you Microsoft Dynamics SL shortcut that was installed on the workstation, right click on the icon and go to Properties, verify that the target path is the same mapped drive you indicated above, modify to match if needed.
  14. Now Dynamics SL should open properly.

 

Many people are not comfortable editing the registry.  If you would like assistance, just send us an email at Support@Crestwood.com and our team of experts can help.


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