Microsoft Acquires FieldOne, Field Service Management Solutions for Dynamics Products

Posted by Jen Bieker on July 19, 2015

Here at Crestwood Associates, we are always brining you the best products to make your Dynamics solutions better.  For years now, we’ve partnered with FieldOne, the global leader for integrated Dynamics field service management solutions. 

On July 16, 2015, Microsoft announced they have reached an agreement to acquire FieldOne, which means only more good things to come.  With FieldOne under the Microsoft umbrella, more time, research and support will go directly into these field service management tools, providing organizations the ability to better manage and deliver service to their customers in the field.

Now, Microsoft can add cloud-based field service management to Dynamics CRM through work order management, asset contact, automated scheduling, workflow capabilities, and other services.  For many business owners, offering good customer support is important in maintaining ongoing customer satisfaction. 

FieldOne also offers an easy, less expensive integration for Dynamics GP.  Manage your complete business with Dynamics CRM, Dynamics GP, and the new field service tools Microsoft acquired.  Imagine an integrated system, all your business processes working together as one.

We will keep you updated on the timeline and developments with Microsoft and FieldOne.  If you have further questions, please contact us at

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