SmartList Builder Web Client Issue with January Hotfixes

Posted by Jen Bieker on March 18, 2015


The Crestwood Support Files – SmartList Builder Web Client Issue

There is an issue in the January Hotfix for Microsoft Dynamics GP that is causing SmartList Builder issues when used in the Web Client. Because of the issues in the hotfix, the Table Finder feature in SmartList Builder cannot load and it causes GP in general to fail loading. If you remove SmartList Builder from the installation, GP in the Web Client will load, but you still cannot switch companies because of the issues in the Hotfix.

The hotfixes we are specifically looking at are:
     GP 2015: MicrosoftDynamicsGP14-KB3030074-ENU.msp
     GP 2013: MicrosoftDynamicsGP12-KB3030071-ENU.msp

Please be aware that this issue is only when using Microsoft Dynamics GP in the Web Client. It is not an issue otherwise. 

Should I install the January hotfix?
1. If you are using the Web Client and SmartList Builder in Microsoft Dynamics GP 2013 and 2015, we recommend that you don't install the January Hotfix if you don't need it.

2. If you are using the Web Client, at this time, it is scheduled to be resolved in the Microsoft Dynamics GP 2013 and 2015 March Hotfix. 

Here is the error that you will receive with this issue.

Severity: Critical
Summary: A server side exception of type "ArgumentException" has occurred.
Details: ArgumentException: An item with the same key has already been added.

If you have any questions feel free to email us at support@crestwood.com


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