The #1 Reason to Get Excited About Microsoft Dynamics CRM 2016 Spring Wave Update

Posted by Jen Bieker on May 31, 2016

Two words:  Field Service. 

Want to dramatically reduce costs and resolve issues quickly? Well buckle up for a peek at the best field service tools, now built seamlessly into Dynamics CRM 2016. 

It’s called Connected Field Service.

It rolls in all of the features you want, and adds IoT (Internet of Things) to track and monitor devices; providing loads of automation in the field services area.  For example, imagine being able to track your customers’ printers across the country, get an alert when the ink is low, which would trigger a reorder of the correct cartridge.  The ink gets shipped to your customer before they even know they need it.   How great is that?

Look at what else you get in Connected Field Service:

  • Resource Management
  • Mobile Functionality
  • Agreements / Cases
  • Graphical Scheduling
  • Service Technician Skillset
  • Asset Tracking and Handling



Stay tuned for our upcoming field services blog series:

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