Crestwood Privacy Policy

At Crestwood Associates LLC we respect your privacy. This privacy policy explains how Crestwood Associates LLC, through its website or associated accounts, may collect, use, and share information about you. Since this policy may change over time as we modify or expand our services, we suggest that you check from time to time in order to understand how we treat your personal information. Your use of this website and its services constitute your agreement with Crestwood Associates LLC website (crestwood.com) using information about you in accordance with this privacy policy.

I. What information do we collect?

Currently, Crestwood Associates LLC (crestwood.com) gathers information from you (such as name, e-mail address, business and/or home address, and zip code) strictly for contact purposes when user’s opt-in to fill out an e-mail submission form to inquire about our company. In some cases, we ask for other optional information including additional contact information and certain demographic information (such as phone number).

We do not collect any personal information about you unless you provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services. This may include: (a) registering for an account; (b) entering a sweepstakes or contests sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services.  We also may gather additional personal or non-personal information in the future. 

II. How do we use your information?

We may use your information for the purpose of servicing your Crestwood Associates LLC account. We may also use your information to provide member support, to communicate special offers, promotions, and information about our company to you via email and/or via text message as well as to compile usage statistics and other data regarding the use of the website services. 

III. How do we use your email information?

At Crestwood Associates LLC we respect your concern about privacy. The email information we collect will provide you with a more personalized and relevant experience. If you give us your email address while inquiring about services or products, we will send you emails about exclusive offers, products, and news. If you have previously opted out of receiving emails from us, providing updated information will act as an ‘opt back-in.’ If you want to opt-out of receiving promotional emails, simply click on the unsubscribe link located on the bottom of all of our emails. 

Although we strive to update our email list as frequently as possible, you might receive another contact before we are able to remove you. Please note that you will continue to receive client service-related communications as it pertains to your account. Crestwood Associates LLC may use any of your contact information held on file (including email, mailing address, phone and fax) to communicate with you in relation to day-to-day administrative activities and important services or product alerts.

IV. How do we use your phone number?

If you provide your mobile telephone number, you are providing consent to receive SMS text alerts from Crestwood Associates LLC and you confirm that you are the customary user of the phone number submitted. Text alerts may be sent using an automated dialing system. Your consent is not a condition of purchasing any goods or services, and may be revoked at any time, including by responding STOP to any SMS text alert you receive. Message and data rates may apply.

V. How we share your information:

Crestwood Associates LLC does not sell, rent or lease its customer/contact lists to third parties. 

Crestwood Associates LLC may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (name, email, address, telephone number) is transferred to the third party. Crestwood Associates LLC may share data with trusted partners to help perform statistical analysis, send you promotional email or postal mail, provide customer support, charge your credit card (or process your check or money order) or arrange for deliveries, if applicable.  All such third parties are prohibited from using your personal information except to provide these services for Crestwood Associates LLC, and they are required to maintain the confidentiality of your information. 

We share the following categories of information about you for business purposes:

  • Identifiers; and
  • Internet or other electronic network activity information.

Crestwood Associates LLC may disclose your personal information, without notice, if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on Crestwood Associates LLC or the site; (b) protect and defend the rights of property of Crestwood Associates LLC; and/or (c) actu under exigen circumstances to protect the personal safety of users of Crestwood Associates LLC, or the public. This includes exchanging information with other companies and organizations for fraud protection.

VI. Do we use cookies?

Crestwood Associates LLC uses cookies to enhance your experience on our website. We may keep track of the websites and pages our users visit in order to determine what services are the most popular. This data is used to deliver customized content and advertising within Crestwood Associates LLC to customers whose behavior indicated that they are interested in a particular subject area. 

A cookie enables us to remember the region or specific webpage you have visited so the next time you return to our site you do not have to select or enter the same information again.  You can set your Internet browser (like Chrome, Firefox, Safari or Internet Explorer) to warn you every time a cookie is sent, or to turn off all cookies. See your browser’s Help menu for these instructions. By disabling your cookies, you will not have access to some of the features that enhance your user experience on our site.

VII. California Rights

If you are a California resident, subject to applicable law and verification, you may have the following rights in relation to personal information, as defined by the California Consumer Privacy Act:

Right to Know: You may request a copy of the following related to the information we collect about you:

  • the categories of personal information we have collected about you.
  • the categories of sources from which personal information is collected.
  • the business or commercial purpose for collecting your personal information.
  • the categories of third parties with whom we have shared your personal information; and
  • the specific pieces of personal information we have collected about you.

Right to Delete: You may request that we delete any personal information we have collected from you.

If you wish to exercise any of these rights, please submit your request via one of the following methods:

  • Email us your request to Crestwood Associates LLC at info@crestwood.com 
  • Mail us your request to: Crestwood Associates LLC at 1060 Maitland Center Commons Blvd., Ste. 310, Maitland, FL 32751

We do not discriminate against you based on your exercising any of the above rights.

Other Rights

If you are a California resident, you may also request certain information about our disclosure of information about you to third parties for their own direct marketing purposes during the preceding calendar year. This request is free and may be made once a year by contacting us as below.

If you are a member under 18 years of age, and a California resident, you have the right to request removal of unwanted information that you publicly post on our Website. To request removal of such information, please contact us as below. Upon receiving such a request, we will make sure that the information is not publicly available on our website, but the information may not be completely or comprehensively removed from our systems and databases.

Your browser may offer you a “Do Not Track” option, which allows you to signal to operators of websites and web applications and services (including behavioral advertising services) that you do not wish such operators to track certain of your online activities over time and/or across different websites. We do not support Do Not Track requests at this time.

VIII. Does this Privacy Policy apply to external links found on this Web site?

While this site may contain links to other sites, please note that when you click on one of these links, you are ‘clicking’ away from Crestwood Associates LLC (crestwood.com) to another Website. We encourage you to read the privacy statements of these linked sites as their privacy policies may differ from ours. We are not responsible for the privacy practices or the content of such Web sites.

IX. Changes to this Statement

Crestwood Associates LLC reserves the right to change this Privacy Policy from time to time. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your account, by placing a prominent notice on our website (crestwood.com), and/or by updating any privacy information. Your continued use of crestwood.com and/or Services available after such modifications will constitute your: (a) acknowledgement of the modified Privacy Policy; and (b) agreement to abide and be bound by that Policy. 

X. How can you contact Crestwood Associates LLC?

If you have questions regarding our Privacy Policy, our website, or how we use your data, please email us: info@crestwood.com 

For other inquiries, please write to us at:

Crestwood Associates LLC
1060 Maitland Center Commons Blvd., Ste. 310
Maitland, FL 32751

Your feedback is always welcome and appreciated.