At Crestwood, we’ve always believed that strong partnerships are key to delivering exceptional results for our clients. But in early 2025, we took a step back and asked ourselves a critical question:
Are we managing our ISV partnership program as strategically as we should?
Over the years, we’ve worked with more than 250 Independent Software Vendors (ISVs) each offering value-add solutions that extend the power of our Acumatica and Microsoft Dynamics ERP platforms. But the reality was clear: without structure, shared visibility, and alignment across teams, even great partnerships can fall short of their full potential.
That’s why we’ve officially launched a new, company-wide ISV partnership program built to unify how we evaluate, support, and grow with our partners.
Why We Made the Change
Previously, ISV relationships were decentralized tracked in spreadsheets, managed inconsistently across teams, and often lacking clear feedback loops. This created challenges like:
- Implementation risk when Services teams lacked support or documentation
- Missed revenue opportunities due to lack of co-selling
- Marketing promoting solutions that no longer aligned with delivery priorities
We knew we could do better not just for ourselves, but for our clients and the partners who rely on us.
What’s Different About Our New ISV Partnership Program?
In 2025, we committed to a unified strategy that brings Sales, Services, and Marketing together under one ISV partnership program. Here’s what’s changed:
- Vetted 100+ ISVs and categorized them based on value alignment and delivery quality
- Created enablement tools, co-marketing frameworks, and onboarding processes
- Developed quarterly ISV reviews and performance check-ins
- Most importantly we’re listening and adapting based on feedback from our team and clients
This program is built to scale, evolve, and most of all, support strong, reliable partnerships through a consistent and transparent ISV partnership program structure.
We’re Looking to Partner With ISVs Who:
- Deliver measurable impact to ERP clients in industries like manufacturing, distribution, and professional services
- Provide responsive support and strong implementation resources
- Are ready to participate in co-selling, co-marketing, and long-term alignment
- See the ISV partnership program as a collaborative, two-way investment, not just a listing opportunity
Let’s Build the Future of ERP Together
Whether you’ve worked with us before or are exploring a new opportunity, we’d love to connect. Our ISV partnership program is about more than integration; it’s about building trust, delivering value, and scaling smarter, together.
Interested in becoming a Crestwood ISV Partner?
Submit Our Partnership Application
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