Georgia Stewart

Microsoft Dynamics GP: Changing Currency Decimal Place for an Inventory Item with Manufacturing

There are times you might need to change the number of decimal places for inventory items in Microsoft Dynamics GP Manufacturing.  For example: Items might have been set up incorrectly You might have started purchasing a product from a different supplier, or international supplier and with the currency exchange rates, you want to track 3 … Read more

Read More…

William Schroeder

How to Change an Inventory Site in Dynamics GP

Included in Microsoft Dynamics GP is the Professional Services Toolkit Library (PSTL).  This adds a lot of powerful functionality to help you solve common business problems. One of the tools is the Inventory Site Combiner.  It allows you to combine site/location codes without losing any data.  Let’s say you created an inventory location and you … Read more

Read More…

Brandon Richards

Dynamics GP Web Services Not Working

Recently, we received a call from a client that their Microsoft Dynamics GP web services stopped working.  Additionally, they weren’t able to get into the Dynamics Security console either. The Problem: When clicking “Select Applications” the message would appear in the lower left corner “Action: In progress…” and nothing further would appear. Browsing to the … Read more

Read More…

William Schroeder

Dexterity Developer Tip of the Day

Which dictionary do I use if I have multiple versions of Microsoft Dynamics GP? If you are a Dexterity developer with many alternate Dynamics GP forms in your development dictionary, e.g., your development dictionary is Dynamics GP2013 RTM and the Dynamics GP client application dictionary is GP2013 SP1, which dictionary do you use? If the … Read more

Read More…

Georgia Stewart

Increasing the Account Number Length

Every year, our support team comes across this question: How do I change the Account Number Length in Microsoft Dynamics GP? It might be that your chart of accounts no longer fits your company’s reporting objectives or suites your needs.  Whatever the reason, here’s a handy step-by-step guide on how to properly increase the account … Read more

Read More…

Mike Gordon

Account Payable Check Batch Issue

We often run into Micorosft Dynamics GP errors with check batches.  Sometimes, we find someone saved the batch without filling in the distribution, which generates an error message, but you can save through that.  The problem is, when someone comes along to do a check run, the run will not complete.  If you can’t complete … Read more

Read More…

Brandon Richards

Dynamics GP Exchange Email Not Working after Moving to Office 365

Client Issue: We recently had a support case where a client was using one Exchange server, and had just moved their email to Office365.  They are using the “Exchange” email option in their environment since they are using Office and Outlook 64-bit.  When prompted to login with their Exchange email credentials, they would continue to … Read more

Read More…

Georgia Stewart

How to Create a New SmartList Using SmartList Designer

Recently, our support team helped a Crestwood customer set up some new SmartLists using SmartList Designer in Microsoft Dynamics GP.  We created this handy, how-to and wanted to share. Here’s how: Open SmartList (click the Dynamics GP button and then click SmartList) Click the New button at the top left of the SmartList window. Type … Read more

Read More…

Bank Reconciliation in Dynamics 365
Lauren Christoff

Reprinting Bank Reconciliation Reports in Dynamics GP

Sometimes, you have a need to reprint the reports that generate after you reconcile a bank account in Microsoft Dynamics GP.  Maybe you had a printer malfunction at just the wrong time, or possibly the originals are lost in a file somewhere.   You can easily reprint the Bank Reconciliation reports by following these step-by-step instructions. … Read more

Read More…

William Schroeder

PSTL Company Copy for Dynamics GP

Microsoft includes a license with Dynamics GP for their “Swiss Army Knife” set of tools called the Personal Services Tools Library (PSTL).   One of these tools is Company Copy.  It is used to copy the setups from one company to a new one.  This is very useful for new Dynamics GP companies, implementations, or for … Read more

Read More…

Lauren Christoff

Dynamics GP – Your GL Summary Does Not Match Your GL Detail

You may notice in Microsoft Dynamics GP that sometimes the General Ledger Summary and the General Ledger Detail do not match.  While this doesn’t happen often, it’s an indication that the SQL tables behind the scenes are not correct and need to be repaired.  This situation may cause your reporting software, such as Management Reporter … Read more

Read More…

Jen Jerzak

Where is That Window in Dynamics GP?

Do you ever feel like you’re wasting time looking for the right place to go in Dynamics GP? Or you don’t remember where something is? Well, I recently stumbled upon this cool little tool.  It allows you to enter in the name of a Dynamics GP window, and viola, it tells you exactly where to go. Additionally, … Read more

Read More…