To compare Dynamics 365, Dynamics GP & Acumatica ERP
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Acumatica comes with powerful business intelligence reporting, KPIs, and dashboards built into it. Plus, using Power BI with Content Packs allows for even more reporting capabilities.
Acumatica was born in the cloud with options to license, purchase, or pay as you go. It can be deployed in public clouds like Amazon Web Services or Azure, or in a private cloud. Although multi-tenancy is available, the standard environment can be single instance or hybrid, giving total flexibility.
CRM is rolled into the product at no extra cost. However, it is light in terms of functionality.
One of Acumatica's strengths is its flexibility when it comes to integrations. Unlike other systems, these integration tools are included with Acumatica at no additional cost. You can integrate it in a more traditional batch basis (e.g. nightly) or real-time using industry standard SOAP and REST web service calls.
Acumatica has compelling mobility features. It is has HTML5 capability designed to be accessed via any browser automatically - be that through a smartphone, tablet or laptop. Acumatica also provides a free mobile app for both iOS and Android. Even better, Acumatica also offers a mobility development platform to change or add to their existing mobile apps.
Standard reports lack in functionality; however, the power comes when combined with Microsoft PowerBI, which make reports and dashboards easy to do. Extra costs might be incurred.
There is “light CRM” built into the system. If you want more robust functionality, you can purchase the Sales piece, a separate CRM component available at an additional cost.
As a newly launched application, Dynamics 365 is adding features steadily. Integrations tools are not yet available and will likely come later. Keep in mind that D365 is only a multi-tenant solution, so there may be challenges with complex integrations.
Dynamics 365 has a Field Service mobile app that is feature rich. You can work online or offline, and it includes a dashboard for a quick overview, along with a drill down for Accounts, Bookable Resources, Contacts, Products, Agreements, Time Off Requests, Map, Activities and Calendar.
There are many robust options available for Dynamics GP for business intelligence and analytics. SmartLists, Excel, SSRS, and Management Reporter are the most commonly used.
GP is a solid, proven ERP software that can be hosted in the cloud. But it is not a true cloud application. You will need to remotely connect to a cloud environment. If you need or want to outsource your environment and have someone else manage server availability and access, this can be a good option.
Integration with Dynamics 365 for Sales (CRM) is possible with a prebuilt “connector”, however, you’ll have to purchase the integration tool and then pay to have it mapped to your data.
GP is written on an older platform, and you typically need third party tools in order to integrate with other systems. These tools are widely used and proven, and they make developing the integrations more visual and graphical. But they do come at an additional cost and you still need to spend a fair amount of time designing the mappings, testing and validating results.
GP is lacking in the mobility arena. However, depending on your specific industry and need, some ISVs have included mobile apps in their portfolio of solutions. These apps are provided by ISV solutions in industries where mobility is most critical - such as Field Service.
Dynamics 365 is a true cloud platform. It is a multi-tenant environment, which means upgrades are rolled out automatically at no cost. This may or may not be the best for you, depending on your needs.
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