But Really…What is Microsoft Dynamics 365?

If you are confused about Microsoft’s new business solution product lineup, you are not alone. The names and branding for their Dynamics ERP and CRM solutions have changed quite a bit that it is confusing for everyone. In fact, Microsoft doesn’t even use the terms ERP and CRM anymore. To help clear up some of the confusion, we’ll try to cut through the marketing hype to help you understand just what Dynamics 365 is and what it could mean to your business. When you are ready to dig deeper, download our whitepaper below, it’s a great place to start, think of it as an introduction to the full line of Dynamics 365 products. We’ll cover topics at a high level and recommend resources.

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Is Dynamics 365 Business Central Right for My Business?

Dashboard D365 Business CentralYou’ve reached a stage where customer demands drive growth, but you may not have the right tools or processes in place to anticipate buying behaviors or build loyalty. Your opportunities could be limited by basic accounting software or stand-alone customer relationship management systems. But investing in a complete technology overhaul isn’t realistic, and do you really have the capacity to add new IT staff to manage additional systems?

No worries.  With Microsoft Dynamics 365 Business Central, you will be up and running quickly and it’s easy to scale to match your growth as your needs change. Businesses around the world are seeing the benefits of helping employees work smarter together, automating cumbersome manual tasks, and using customer data as a factor in deciding what to offer. Cloud and mobile solutions are becoming a means of transforming business processes and enabling new workflows.

You need technology that enables your business: technology that’s affordable even on a small business budget and doesn’t restrict your future options. Microsoft Dynamics 365 Business Central can help you move away from the complexity and silos with traditional ERP and CRM systems so you can focus on the things you enjoy about running your business and connecting with your customers.


Download the Microsoft Dynamics 365 Business Central Toolset & Capabilities Guide


Connect with Customers

What if you could anticipate what your customers want? Microsoft Dynamics 365 helps you to do just that.  Gain deeper customer insights, manage and grow sales, and maintain relationships.

Save Money

Manage your business without the burden and cost of installing, updating, and maintaining software and managing hardware.

Gain Insights

Harness the power of your real-time data to improve processes, spot trends faster, and out-perform your competitors.

Improve Productivity

Go beyond stand-alone business applications with connected solutions that drive business process automation and employee productivity.

Grow Efficiently

Don’t let technology limitations stand in the way of growth. Microsoft Dynamics 365 efficiently and cost-effectively scales as your business grows.

Safeguard Your Business

In uncertain times, keep all your systems safe, centralized, and protected, while simplifying compliance, audits, and reporting.

Build a Modern Workplace

The nature of work has changed. Microsoft Dynamics 365 Business Central provides a seamless experience across your devices for your ERP solution, but don’t stop there.  With Microsoft’s suite of tools, give your employees the empowerment and security they need to stay effective and efficient.  Learn about other great Microsoft tools:

  • Office 365
  • Teams
  • PowerPlatform

Crestwood knows Business Central

As an early adopter of Dynamics 365 Business Central, Crestwood truly embraces the radical change that it brings to the Dynamics market. With a team of very experienced Dynamics resources, we have immersed ourselves in this new offering and are hard at work creating regular “get to know Dynamics 365” sessions for our clients who may be considering a switch, and new customers who are seeing it for the first time.  Learn more about Business Central through our YouTube Channel and blog posts.

Curious about Crestwood? Learn more about us!