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Dynamics 365 (CRM) Features on the Chopping Block

Lady and Laptop

There’s a lot of change happening with Dynamics 365 for Sales (CRM).  Make sure you’re kept up to date with what’s leaving and what’s coming.  Here are the highlights of what’s important to our clients.

Deprecated features concerning end-users:

  • Contracts, Contract Line Items, and Contract Templates
  • Standard SLAs
  • Mail Merge

Deprecated features concerning system administrators:

  • Legacy form rendering options
  • Dialogs
  • Client API’s
  • Silverlight
  • No longer supporting Microsoft Office 2010
  • Email Router

For a complete listing of important changes coming to new versions of Dynamics 365 for Sales (CRM), I recommend these two sites:

If you have further questions, email Crestwood Support at support@crestwood.com.

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