How to Cancel a Drop-Ship PO for Stock Items in Acumatica

Cancel Drop Ship order in Acumatica

A purchase order system from Acumatica helps you reduce costs and improve vendor relationships by automating and centrally managing your global purchasing processes. Acumatica’s online sourcing automates the entire procurement process from vendor quotes to paying invoices.  Sometimes we need to reverse a received and invoiced Drop Ship Purchase Order for Stock Items.  Here is the step-by-step guide for that process.

How to Cancel a Drop Ship PO:

Step 1. Navigate to Sales Orders > Transactions > Sales Orders and create Credit Memo, prepare and release it. This needs to be done to credit the invoice and to bring the Stock Item into the Warehouse.

Correct a Drop Ship

Correct a Drop Ship

Step 2. Verify that the item is now in the Warehouse.

Correct a Drop Ship

Step 3. Verify that Inventory Transaction is created.

Correct a Drop Ship

Step 4. Navigate to Purchases > Transactions > Purchase Receipts and create a Purchase Return, then release it. This needs to be done to send the product back to the vendor.

Correct a Drop Ship

Step 5. Verify that Inventory Transaction is created.

Correct a Drop Ship

Step 6. Verify that the product is no longer in the Warehouse.

Correct a Drop Ship

If you need more information or assistance, contact us at support@crestwood.com.

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