The Crestwood Associates Company Blog

Read about our latest insights and the latest Microsoft innovations


Missing Document Attach Paper Clip in Dynamics GP

Posted by Brandon Richards, Implementation Manager on September 26, 2016

We recently assisted a client with an upgrade to Microsoft Dynamics GP 2016.  One of the new features they were excited to use was the Document Attach functionality within various areas of Dynamics GP.  However, during testing, we discovered that the Doc Attach paper clip icon was not…

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Reconcile a Sub-ledger to the General Ledger (GL) in Dynamics GP

Posted by Georgia Stewart on September 21, 2016

Each month our support team receives calls for assisting customers with reconciling a sub-ledger to the General Ledger in Microsoft Dynamics GP. Here are some tips to help you with the reconcile process: Run the Historical Aged Trial Balance for Payables or Receivables (Reports > Purchasing (or Sales) > Trial…

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SmartList Builder Error When Upgrading Dynamics GP

Posted by David Gigear, Senior Consultant on September 21, 2016

Recently, we were upgrading a client from Dynamics GP 2010 to Dynamics GP 2016.  When we added in SmartList Builder to Dynamics GP 2016, we encountered an error.  Every time users started Dynamics GP and tried to use SmartList Builder, they received the following pop-up message and could not use it. …

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Next Check Number Field in Microsoft Dynamics GP

Posted by Misty Galbreth, Support Analyst on September 21, 2016

The Next Check Number field can be a misunderstood part of Microsoft Dynamics GP.  If not set up properly, you may eventually get check number results that do not make sense, or it may appear as though Dynamics GP is not functioning properly.  Let me explain. The path…

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Dynamics SL Shipper Doesn’t Close – It’s Stuck

Posted by Gary Korby on September 20, 2016

Occasionally, our Crestwood Support Team receives a call that the Microsoft Dynamics SL Order Management shipper is “stuck” in the Update Shipper step of the process.  In other words, it is stuck open and won’t move to a closed status on the Other Information tab…

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Integrations Using Scribe Insight vs Scribe Online

Posted by Mike Giuffre on September 15, 2016

Nobody wants to do more work than they have to.  Keying data from one system into another certainly would top anybody’s list in that respect.  And when it comes to Microsoft Dynamics ERP systems, one company stands out above the others in helping to avoid that…

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Quick Print Error in Microsoft Dynamics GP

Posted by Georgia Stewart on September 14, 2016

The other day our support team was asked to assist a client with a problem related to Quick Print in the Sales Order Processing (SOP) module of Microsoft Dynamics GP.  Users were receiving the error, “Cannot Open Macro File” when they tried to use Quick Print in…

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The Dish on Taxing Deliveries

Posted by Jen Bieker on September 13, 2016

Repost from Avalara What can’t be delivered today? For the right price, consumers can have a car delivered across the country, a sofa delivered from granny’s attic, and a gourmet meal delivered from a starred restaurant. Some businesses provide their own delivery services, some deliver via…

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Crestwood Associates is Hosting the Chicagoland IAMPC Meeting

Posted by Lauren Christoff on September 13, 2016

When:  September 22, 2016 from 5:00 – 7:00 PM Where:  Embassy Suites by Hilton O`Hare               5500 North River Road               Rosemont, IL Crestwood is proud to host the local International Association of Microsoft Channel Partners (IAMCP) meeting, along with…

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Join Crestwood in South Bend – Free Admission!

Posted by Lauren Christoff on September 13, 2016

When:  Thursday, September 15, 2016 from 4:00 – 7:30PM Where:  Century Center - St. Joseph St., South Bend, Indiana   Join us for the 14th Annual Centier Bank Chamber Business Expo.  Free admission – just bring along your business cards Get connected Meet new people Freebies & samples galore Learn…

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